Merchant Marketing Manager

Kitchener, Ontario, Canada · Marketing


Smile is the largest provider of reward programs in the world. We reward tens of millions of people every year, and power rewards programs for tens of thousands of businesses around the world. We’re celebrating years of continued revenue growth and we need you to help build strong merchant relationships to continue this result well into 2019 and beyond!

We are looking for an experienced and super passionate Merchant Marketing Manager to support our digital marketing team with radical customer insights, diligent application of persona based marketing, and a passion for putting the customer first in all omni-channel marketing activities. Just like how UX Designers advocate for the best user experience with a product, the Merchant Marketing Manager will be the advocate for each persona in all marketing-related campaigns.

If you have experience in digital marketing, content creation, marketing automation, and a passion for building and testing new client communications and strategies, we’d love to hear from you.

Core Responsibilities:

Immediate Challenges:


What You Need:


What’s it like to work at

We are a team of smart self-starters who build efficient and unique solutions to problems. You’ll be working with some amazing talent and you'll constantly be pushed to challenge yourself and improve your skills. This starts in the interview process, where you’ll be asked to show us your skills in real-time. It’s not an easy process, but we think you’ll find it rewarding and a great preview to what working here is really like.

As a team, we’re driven by these core values:

  1. Be Humble - think of the team before thinking of yourself. We have no room for massive egos.
  2. Be Hungry - set hard goals, ask lots of questions and learn every day.
  3. Be Human - show empathy towards others, consider the impact of your decisions on other teams.

We collaborate on everything. Our communication tools and our space are designed with this in mind - from physical areas to connect in comfort to Slack channels of all sorts, we enable you to reach out to those around you to make sure you have the information you need to make great decisions.

We know that as a business is in constant evolution - the same is true of our people. We’re here to support each other in our growth, so we talk openly about our career goals, hopes & dreams. With such a diverse team of people, we know we can offer you the mentorship, tools and encouragement you need to grow.

We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful business. We welcome people of diverse backgrounds, experiences and perspectives. We are an equal opportunity employer and are committed to work with applicants requesting accommodation at any stage of the hiring process.

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